Pengaruh Work-Life Balance dan Kompensasi Terhadap Kinerja Karyawan pada PT. Pelabuhan Indonesia II Cabang Bengkulu Melalui Stres Kerja sebagai Variabel Mediasi
DOI:
https://doi.org/10.20527/jwm.v14i2.434Keywords:
Compensation, Employee Performance, Work-Life Balance, Work StressAbstract
This research seeks to explore the influence of work-life balance and compensation on employee performance, incorporating job stress as a mediating factor. The case study was carried out at PT Pelabuhan Indonesia II, Bengkulu Branch. The sample consisted of employees selected through random sampling, and the data were analyzed using (SEM). The findings indicate that both work-life balance and compensation positively and significantly enhance employee performance, both directly and indirectly via the mediating role of job stress. Moreover, these two factors help to lower job stress, while job stress itself exerts a negative impact on performance. Consequently, job stress operates as a partial mediator that weakens the positive contribution of work-life balance and compensation to performance. These results highlight that maintaining a healthy work-life balance and providing fair compensation are crucial for boosting productivity, while effective management of job stress is essential for sustaining optimal employee outcomes.
Downloads
References
Arif, M., Syaifani, P. E., Siswadi, Y., & Jufrizen. (2019). Effect of Compensation and Discipline on Employee Performance. Proceeding of The 3rd International Conference on Accounting, Business & Economics (UII-ICABE 2019), 263–276.
Aruldoss, A., Kowalski, K. B., & Parayitam, S. (2021). The Relationship Between Quality of Work Life and Work-Life-Balance Mediating Role of Job Stress, Job Satisfaction and Job Commitment: Evidence from India. Journal of Advances in Management Research, 18(1), 36–62.
Bataineh, K. adnan. (2019). Impact of Work-Life Balance, Happiness at Work, on Employee Performance. International Business Research, 12(2), 99. https://doi.org/10.5539/ibr.v12n2p99
Bello, B. G., Tula, S. T., Omotoye, G. B., Kess-Momoh, A. J., & Daraojimba, A. I. (2024). Work-Life Balance and its Impact in Modern Organizations: An HR Review. World Journal of Advanced Research and Reviews, 21(1), 1162–1173.
Brayfield, A. H., & Crockett, W. H. (1955). Employee attitudes and employee performance. Psychological Bulletin, 52(5), 396–424. https://doi.org/10.1037/h0045899
Damnjanovic, A. M., Dimitrijevic, V., Nesic, S., Miskic, M., Mrdak, G., & Arsic, S. M. (2023). Risk Influence of Employee Productivity on Business Failure: Evidence Found in Serbian SMES. Sustainability, 15(6), 1–17.
Darma, P. S., & Supriyanto, A. S. (2017). the Effect of Compensation on Satisfaction and Employee Performance. Management and Economics Journal (MEC-J), 1(1), 66. https://doi.org/10.18860/mec-j.v1i1.4524
Dwitanti, E., Murwani, F. D., & Siswanto, E. (2023). The Effect of Work-Life Balance on Employee Performance through Work Stress and Workload. International Journal of Business, Law, and Education, 4(2), 569–586.
Erawati, K. N., Sitiari, N., & Indiani, W. (2019). The Effect of Stress and Working Environment on Employee Per-formance through Motivation Mediation: A Case Study on International Restaurant in Badung Bali. Jurnal Ekonomi Dan Bisnis Jagaditha, 6(1), 22–30. https://ejournal.warmadewa.ac.id/index.php/jagaditha
Febriana, S., Piscesta, F., & Putranto, Y. A. (2022). Pengaruh Work-Life Balance Terhadap Stres Kerja Pada Akuntan Pendidik Di Kota Palembang. Jurnal Informasi Akuntansi (JIA), 1(2), 129–140. https://doi.org/10.32524/jia.v1i2.655
Grech, M., Horberry, T., & Koester, T. (2019). Human Factors in the Maritime Domain. CRC Press.
Gulo, E. S. P., & Waruwu, M. H. (2025). The Role of Compensation Systems in Enhancing Employee Loyalty: A Case Study of UD Erwin. EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi Dan Bisnis, 13(2), 1067–1078.
Gusman, A., & Kusmayadi, O. (2023). Pengaruh Work-life Balance dan Lingkungan Kerja Terhadap Kepuasan Kerja Karyawan Industri Manufaktur diKabupaten Karawang. INNOVATIVE: Journal Of Social Science Research, 3(3), 8062–8071. https://j-innovative.org/index.php/Innovative
Hair, J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial Least Squares Structural Equation Modeling (PLS-SEM): An Emerging Tool in Business Research. European Business Review, 26(2), 106–121.
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8
Hikmah, M., & Lukito, H. (2021). Peran Worklife Balance dan Stres Kerja terhadap Kinerja Karyawan dengan Organizational Citizenship Behavior sebagai Variabel Mediasi. Jurnal Bisnis Dan Manajemen, 8(1), 64–74. https://doi.org/10.26905/jbm.v8i1.5278
Hill, E. J., Miller, B. C., Weiner, S. P., & Colihan, J. (1998). Influences of the virtual office on aspects of work and work/life balance. Personnel Psychology, 51(3), 667–683. https://doi.org/10.1111/j.1744-6570.1998.tb00256.x
Hye Kyoung Kim. (2014). Work-Life Balance and Employees’ Performance: The Mediating Role of Affective Commitment. An International Journal, 6(1), 37–51.
Johari, J., Yean Tan, F., & Tjik Zulkarnain, Z. I. (2018). Autonomy, workload, work-life balance and job performance among teachers. International Journal of Educational Management, 32(1), 107–120. https://doi.org/10.1108/IJEM-10-2016-0226
Kadek Budi Martini, L., & Wayan Sitiari, N. (2018). the Effect of Job Stress and Workload on Employee Performance At Hotel Mahogany Mumbul Bali. JAGADHITA:Jurnal Ekonomi & Bisnis, 5(1), 41–45. https://doi.org/10.22225/jj.5.1.525.41-45
KJ Murphy, Crabb, S. (1999). Executive Compensation. The American Middle Class: An Economic Encyclopedia of Progress and Poverty: Volume 1-2, 1(April), 135–139. https://doi.org/10.1177/088636879602800404
Lazarus, R. S., & Folkman, S. (1984). Stress, Appraisal and Coping. Springer Publishing.
Lucky, R., Nur Falah, I., Pramudia, S., Ariska Lubis, Y., Yustisiwo, Y., & Ayu Sharhana, Z. (2022). PeLucky, R., Nur Falah, I., Pramudia, S., Ariska Lubis, Y., Yustisiwo, Y., & Ayu Sharhana, Z. (2022). Pengaruh Kompensasi Terhadap Kinerja Karyawan. Jurnal Ilmu Multidisplin, 1(1), 287–296. https://doi.org/10.38035/jim.v1i1.39ngaruh Kompensasi Terhadap Ki. Jurnal Ilmu Multidisplin, 1(1), 287–296. https://doi.org/10.38035/jim.v1i1.39
Lukmiati, R., Samsudin, A., & Jhoansyah, D. (2020). Pengaruh Work Life Balance terhadap Kinerja Karyawan pada Karyawan Staff PT. Muara Tunggal. Jurnal Ekobis Dewantara, 3(3), 46–50. https://doi.org/10.26460/ed_en.v3i3.1688
Maghfira, I. dan Efendi, A. (2022). “Efek mediasi kepuasan kerja pada pengaruh kompensasi terhadap kinerja karyawan jufrizen.” Jurnal Manajemen, Bisnis Dan Organisasi (JUMBO), 2(e-ISSN 2502-4175), 15.
Majka, M. (2024). Balancing Work and Studies.
Mauliah Syayidati, & Lilik Indayani. (2021). Pengaruh Kompensasi, Lingkungan Kerja dan Komitmen Organisasi Terhadap Kepuasan Kerja dan Stres Kerja Variabel Intervening Pada PT. Ekosjaya Abadi Lestari. International Journal on Orange Technologies, 3(4), 363–376. www.journalsresearchparks.org/index.php/IJOT
Mendis, M. D. V. S., & Weerakkody, W. A. S. (2018). The impact of work life balance on employee performance with reference to telecommunication industry in Sri Lanka: a mediation model. Kelaniya Journal of Human Resource Management, 12(1), 72. https://doi.org/10.4038/kjhrm.v12i1.42
Moyeenudin, H. M., & Anandan, R. (2020). Work Life Balance to Overcome Stress in Hospitality Sector. International Journal of Psychosocial Rehabilitation, 24(5), 5686–5692.
Murphy, B., & Scoma, C. (2022). Stress and Anxiety: Drivers of Poor Workers’ Compensation Outcomes. Orthopaedic Physical Therapy Practice, 34(3), 176–179.
Naidu, A. T., & Satyanarayana, G. (2018). Impact of Compensation on Employee Performance. Intercontinental Journal of Human Resource Research Review, 6(4), 1–7.
Ngozi, C. D. (2015). Work life balance and employee performance in selected commercial banks in lagos state. European Journal of Research and Reflection in Management Sciences, 3(4), 63–77.
Nurvianida Nasrul, R., Rivai Zainal, V., & Hakim, A. (2023). Workload, Work Stress, and Employee Performance: a Literature Review. Dinasti Internacional Journal of Education Management and Social Science, 4(3), 415–422.
Paramita, L., & Supartha, I. W. G. (2022). Role of Work Stress as Mediating Variable between Compensation and Work-Life Balance on Employee Performance. European Journal of Business and Management Research, 7(3), 163–167. https://doi.org/10.24018/ejbmr.2022.7.3.1438
Permarupam, P. Y., Mamun, A. Al, Samy, N. K., Saufi, R. A., & Hayat, N. (2020). Predicting Nurses Burnout Through Quality of Work Life and Psychological Empowerment: A Study Towards Sustainable Healthcare Services in Malaysia. Sustainability, 12(1), 388–393.
Prasetio, A. P., Luturlean, B. S., & Agathanisa, C. (2019). Examining Employee’s Compensation Satisfaction and Work Stress in A Retail Company and Its Effect to Increase Employee Job Satisfaction. International Journal of Human Resource Studies, 9(2), 239–265.
Prayogi, M. A., Koto, M., & Arif, M. (2019). Kepuasan Kerja sebagai Variabel Intervening Pada Pengaruh Work-Life Balance dan Stres Kerja Terhadap Turnover Intention. Jurnal Ilmiah Manajemen Dan Bisnis, 20(1), 39–51. https://doi.org/10.30596/jimb.v20i1.2987
Rahmayani, W. E., & Wikaningrum, T. (2022). Analisis Perceived Organizational Support, Dukungan Atasan Dan Work Engagement Terhadap Kinerja Karyawan Selama Masa Pandemi Covid-19. Jurnal Ekonomi Dan Bisnis, 23(2), 71. https://doi.org/10.30659/ekobis.23.2.71-85
Riisecky, J. M., & Irbayuni, S. (2025). The Effect of Workload and Compensation on Performance of Employees of UD Berkah Rosok, Ngrukem Village, Ponorogo Regency. Formosa Journal of Science and Technology, 4(6), 1841–1856.
Saina, ischevell vialara, Pio, R. J., & Rumawas, w. (2021). PENGARUH WORKLIFE BALANCE DAN KOMPENSASI TERHADAP KINERJA KARYAWAN PADA PT PLN ( PERSERO ) WILAYAH SULUTTENGGO AREA MANADO Oleh : Ischevell Vialara Saina Riane Johnly Pio. Jurnal Ekonomi Dan Ekonomi Syariah, 4(2), 1–9.
Schaubroeck, J. (1991). Work Stress and Employee Health. Journal of Management, 17(2), 235–271. https://doi.org/10.1177/014920639101700202
Shahid, M. N., Latif, K., Sohail, N., & Ashraf, M. A. (2011). Work stress and employee performance in banking sector. Asian Journal of Business and Mangement Sciences, 1(7), 38–47. www.ajbms.org
Sudiardhita, K. I. R., Mukhtar, S., Hartono, B., Herlitah, Sariwulan, T., & Nikensari, S. I. (2018). The effect of compensation, motivation of employee and work satisfaction to employee performance PT. Bank XYZ (Persero) Tbk. Academy of Strategic Management Journal, 17(4), 1–14.
Syahrir, Nasruddin, Azis, M., Waruwu, K., Umanailo, M. C. B., Safitri, I. L. K., & Yusriadi, Y. (2021). Effect of compensation and competence on employee performance through employee development. Proceedings of the International Conference on Industrial Engineering and Operations Management, 3178–3179. https://doi.org/10.46254/sa02.20210870
Uly, Y. A., & Djumena, E. (2021). Sederet Fakta 4 BUMN Pelabuhan Bakal Merger 1 Oktober 2021. Money.Kompas.Com.
Wayan Sri Pradnyani, N., & Ganesha Rahyuda, A. (2022). Peran Stress Kerja Dalam Memediasi Pengaruh Work Life Balance Dan Kompetensi Terhadap Kinerja Pegawai. Jurnal Ilmu Manajemen, 10(3), 806–820.
Wolor, C. W., Kurnianti, D., Zahra, S. F., & Martono, S. (2020). The importance of work-life balance on employee performance millennial generation in Indonesia. Journal of Critical Reviews, 7(9), 1103–1108. https://doi.org/10.31838/jcr.07.09.203
Wolor, C. W., Supriyati, Y., & Purwana, D. (2019). The effect of work stress, compensation and motivation on the performance of sales people. International Journal of Innovation, Creativity and Change, 9(5), 252–269.
Youssef-Morgan, C. M., & Craig, L. (2019). Work–Life Balance, Stress and Well-Being: Moderating Effects of Psychological Capital. In Creating psychologically healthy workplaces (pp. 269–385). Edward Elgar Publishing.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Arsyad Murad, Nasution Nasution
This work is licensed under a Creative Commons Attribution 4.0 International License.
