The Influence of Brand Image, Price, and Product Quality on Purchase Intention and Consumer Purchase Decision: A Study on Oriflame Products in Banjarmasin
DOI:
https://doi.org/10.20527/jwm.v13i2.403Keywords:
Brand Image, Cosmetics, MLM, Product Quality, Purchase IntentionAbstract
This study investigates the influence of brand image, price, and product quality on purchase intention, and the effect of purchase intention on purchase decision, with a focus on consumers of Oriflame products in Banjarmasin. A quantitative approach was adopted, and data from 144 respondents were analyzed using Structural Equation Modeling (SEM) via AMOS. The results reveal that brand image and product quality significantly influence purchase intention, while price does not. Additionally, purchase intention strongly predicts actual purchasing behavior. These findings offer practical insights for marketing strategies in the cosmetics sector, particularly those operating under multi-level marketing (MLM) models.
Downloads
References
Ajay, Kalra dan Ronald C. Goodstein. 1998. The Impact of Advertising Positioning Strategies on Consumer Price Sensitivity. Journal of Marketing Research. Vol XXXV.
Al-Salamin, Hussain and Al-Hassan, Eman. 2016. The Impact of Pricing on Consumer Buying Behavior in Saudi Arabia: Al-Hassa Case Study. European Journal of Business and Management, Vol. 8 No. 12, 62-73.
Alfred, Owusu. 2013. Influences of Price and Quality on Consumer Purchase of Mobile Phone in The Kumasi Metropolis in Ghana A Comparative Study. European Journal of Business and Management, Vol. 5 No. 1, 179-199.
Alma, Buchori. 2011. Manajemen Pemasaran. Erlangga, Jakarta.
Ari Adriansyah, Muhammad., Aryanto, Rudy., Toindo, Harly., Agusthina, Shirley. 2013. Peran Minat Pembelian Konsumen Sebagai Mediasi Kualitas Produk Terhadap Keputusan Pembelian pada Perusahaan Kue. Binus Business Review, Vol. 4 No. 1, 349-359.
Bernard, Budiyono. 2004. Studi Mengenai Strategi Produk (Studi Kasus Minat Beli Produk Baru Telkomflexi di Surabaya).” Jurnal Sains Pemasaran Indonesia, Vol. III No.2, 181-194.
Dachlan, Usman. 2014. Panduan Lengkap Structural Equation Modelling. Semarang, Lentera Ilmu.
Doods, K.B., Monroe.D. Grewal. 1991. Deffect of Price, Brand and Store Information on Buyers Product Evolution. Journal of Marketing Research . Vol.28. No.3. p.307-319.
Engel, F. James, Blackwell, D. Roger dan Miniard, W. Paul. 1994. Perilaku Konsumen. Edisi Keenam. Jilid 1. Binarupa Aksara, Jakarta.
Ferdinand, Augusty. 2002. Structural Equation Modelling dalam Penelitian Manajemen. Semarang: FE UNDIP.
Ferdinand, Augusty, 2006, Metode Penelitian Manajemen, Badan Penerbit Universitas Diponegoro, Semarang.
Ghanimata, Fiftyanita dan Kamal, Mustafa. 2012. Analisis Pengaruh Harga, Kualitas Produk, dan Lokasi terhadap Keputusan Pembelian. Semarang: Universitas Diponegoro.
Ghozali, Imam. 2005. Aplikasi Analisis Multivariate dengan Program SPSS. Edisi ke-3. Universitas Diponegoro, Semarang.
Ghozali, Imam. 2008. Model Persamaan Structural Konsep dan Aplikasi dengan Program Amos 16.0. Badan Penerbit UNDIP, Semarang.
Hair, J.F. JR., Anderson, R.E, Tatham, R.L. & Black, W.C. 2006. Multivariate Data Analysis, Six Edition. New Jersey: Pearson Educational. Inc.
Hasson, Bruno. 2008. Fashion Branding: 7 jurus sukses branding bisnis MLM fashion. PT Gramedia Pustaka Utama: Jakpus.
Henry Susanto, 2016, The Effect of Brand Image, Product Quality and Price Toward Purchase Decision (Empirical Study on Consumer CV. Rown Division in Surakarta)
Hoeffler, Steve dan Keller, K.L. 2003. The Marketing Advantages of Strong Brands. Henry Stewart Publications. Vol.10. No.6. August.
Hussain Al-Salamin, Eman Al-Hassan, 2016, The Impact of Pricing on Consumer Buying Behavior in Saudi Arabia : Al-Hassa Case Study
Hustic, Ivana and Gregurec, Iva. 2015. The Influence of Price on Customer’s Purchase Decision. Central European Conference of Information and Intelligent Systems, 27-32.
Ikanita Novirina Sulistyari, Yoestini, 2013, Analisis pengaruh citra merek, kualitas produk, dan harga terhadap minat beli produk Oriflame
Isaac Oladepo, Onigbinde and Samuel Abimbola, Odunlami. 2015. The Influence of Brand Image and Promotional Mix on Consumer Buying Decision – A Study of Beverage Consumers in Lagos State, Nigeria. British Journal of Marketing Studies, Vol. 3 No. 4, 97-109.
Ivana Hustić, Iva Gregurec, 2015, The influence of price on customer’s purchase decision
Jogiyanto, Hartono. 2011. Metodologi Penelitian Bisnis: Salah Kaprah dan Pengalaman-Pengalaman. BPFE, Yogyakarta.
Kamarudin, Ahmad. 2013. Akuntansi Manajemen: Dasar-Dasar Konsep Biaya dan Pengambil Keputusan. Jakarta: Raja Grafindo Persada.
Keller, Kevin Lane. 1998. Strategic Brand Management: Building, Measuring, And Managing Brand Equity. Second Edition. Person Prentice Hal, New Jersey.
Kinnear, Thomas C dan James R Taylor. 1995. Marketing Research: An Applied Approach. Edisi Kelima. USA.
Kotler dan Amstrong. 2008. Prinsip-Prinsip Pemasaran. Terjemahan Damos Sihombing. Principles of Marketing. 1999. Jilid 1. Edisi Kedelapan. Jakarta: Erlangga.
Kotler, Philip. 2003. Marketing Management Analysis, Planning, Implementation and Control, Ninth Edition. Prentice Hall International, Northwestern University, New Jersey.
Kotler, Philip. 2005. Manajemen Pemasaran. Edisi Kesebelas. Jilid 2. PT. Indeks, Jakarta.
Kotler, Philip dan Kevin L. Keller. 2008. Manajemen Pemasaran. Edisi Ke 12. Jilid 1. PT Indexs, Jakarta.
Loundon, David L, dan Albert J. Della Bitta. 1993. Consumer Behavior: Concepts and Application. Singapore: Mc. Grow-Hill, Inc.
Lupiyoadi, Rambat. 2001. Manajemen Pemasaran Jasa. Jakarta: PT Salemba Empat.
Malhotra, Naresh K. 2009. Riset Pemasaran. PT. Macanan Jaya Cemerlang, Indonesia.
Malhotra, Naresh K. 2009. Riset Pemasaran Pendekatan Terapan. Jilid 1. Jakarta: PT Index.
Mirabi, Vahidreza., Akbariyeh, Hamid., Tahmasebifard. 2015. A Study of Factors Affecting on Customers Purchase Intention Case Study: the Agencies of Bono Brand Tile in Tehran. Journal of Multidisciplinary Engineering Science and Technology (JMEST), Vol 2 Issue 1, 267-273.
Muhammad Ari Adriansyah; Rudy Aryanto; Harly Toindo; Shirley Agusthina , 2013, Peran minat pembelian konsumen sebagai mediasi kualitas produk terhadap keputusan pembelian pada perusahaan kue
Mulyati, Sri. 1997. Strategi Pengembangan Distribusi Melalui Multi Level Marketing, Jurnal Strategi Bisnis, Vol.4 No.1.
Mustafa, Zainal dan Tony Wijaya. 2012. Panduan Teknik Statistik SEM & PLS dengan SPSS Amos. Yogyakarta: Cahaya Atma Pustaka.
Onigbinde Isaac Oladepo (Ph.D.) & Odunlami Samuel Abimbola (M.Sc.), 2015, The Influence of Brand Image and Promotional Mix on Consumer Buying Decision – A Study of Beverage Consumers in Lagos State, Nigeria
Owusu Alfred, 2013, Influences of Price And Quality On Consumer Purchase Of Mobile Phone In The Kumasi Metropolis In Ghana A Comparative Study
Pingkan Theodora Kaunang, 2013, The Effect of Brand Image, Price and Perceived Quality on Customer Purchase Intention in Planet Surf, Manado
Rahman, Arif. 2010. Strategi Dahsyat Marketing Mix, Trans Media, Jakarta.
Rares, Angelina and Jopie Jorie, Rotinsulu. 2015. The Effect of The Price, Promotion, Location, Brand Image and Quality Products Towards the Purchase Decision of Consumers at Bengkel Gaoel Store Manado Town Square. Jurnal EMBA, Vol. 3 No. 2, 592-604.
Rendra, Widyatama. 2011. Teknik Menulis Naskah Iklan. Yogyakarta: Cakrawala.
Rumangit. 2013. Bauran Penjualan Eceran (Retailing Mix) Pengaruhnya Terhadap Keputusan Pembelian. Jurnal Ekonomi. Fakultas Ekonomi dan Bisnis, Jurusan Manajemen Universitas Sam Ratulangi Manado.
Santoso, Singgih. 2007. Structural Equation Modelling: Konsep dan Aplikasi dengan AMOS. PT. Elex Media Komputindo, Jakarta.
Santoso, Singgih. 2015. AMOS 22 untuk Structural Equation Modelling. Jakarta: PT. Elex Media Komputindo.
Schiffman, Leon dan Kanuk, Leslie Lazar. 2008. Perilaku Konsumen. Edisi Ketujuh. PT. Indeks, Jakarta.
Shimp, Terence A. 2003. Periklanan Promosi Jilid 1 dan 2. Edisi Kelima. Erlangga, Jakarta.
Simamora, Bilson. 2007. Panduan Riset dan Perilaku Konsumen. Jakarta: PT Gramedia Pustaka Utama.
Soimin, Soedharyo. 2012. Kitab Undang-Undang Hukum Perdata. Sinar Grafika, Jakarta.
Solimun. 2002. Structural Equation Modeling LISREL dan AMOS. Fakultas MIPA Universitas Brawijaya, Malang.
Solimun. 2005. Structural Equation Modelling. Surabaya: Universitas Katolik Widya Mandala.
Sugiyono. 2007. “Metode Penelitian Kuantitatif Kualitatif dan R&D”. Bandung: Alfabeta.
Sugiyono. 2009. Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.
Sulistyari, Ikanita Novirina dan Yoestini. 2013. Analisis Pengaruh Citra Merek, Kualitas Produk, dan Harga Terhadap Minat Beli Produk Oriflame. Diponegoro Journal of Management, Vol. 1 No. 1.
Sunyoto, Danang. 2015. Perilaku Konsumen dan Pemasaran Panduan Riset Sederhana untuk Mengenali Konsumen. CAPS (Center of Academic Publishing Service), Yogyakarta.
Susanto, Henry. 2016. The Effect of Brand Image, Product Quality and Price Toward Purchase Decision (Empirical Study on Consumer CV. Rown Division in Surakarta). Journal Publication Submitted In Partial Fulfillment of The Requirement In Order to Obtain a Bachelor degree in Economics Department of Management Dual Degree at the Faculty of Economics Muhammadiyah University of Surakarta.
Sutantio, Magdalena. 2004. Studi Mengenai Pengembangan Minat Beli Merek Ekstensi: Studi Kasus Produk Sharp di Surabaya. Jurnal Sains Pemasaran Indonesia. Vol.III.
Swastha dan Irawan. 2008. Manajemen Pemasaran Modern. Yogyakarta: Liberty.
Theodora Kaunang, Pingkan. 2013. The Effect of Brand Image, Price and Perceived Quality on Customer Purchase Intention in Planet Surf Manado. Jurnal EMBA, Vol. 1 No. 4, 1098-1105.
Tjiptono, Fandy. 2008. Strategi Pemasaran. Yogyakarya: Edisi Ketiga. Bumi Aksara.
Tjiptono, F, Chandra, G, Adriana, D. 2008. Pemasaran Strategik. Andi, Yogyakarta.
Vahidreza Mirabi, Hamid Akbariyeh dan Hamid Tahmasebifard, 2015, A Study of Factors Affecting on Customers Purchase Intention Case Study: the Agencies of Bono Brand Tile in Tehran
Wesfix, Tim. 2016. Marketing Itu “Dipraktekin”. Jakarta: Grasindo.
Wilson, Bangun. 2008. Intisari Manajemen. Bandung: PT. Refika Aditama.
Anonim. http://www.rangking10.com/2015/06/top-10-merek-kosmetik-terbaik-dan-terkenal-2015.html (akses pada tanggal 1 Oktober 2016)
Downloads
Published
Issue
Section
License
Copyright (c) 2025 JWM (JURNAL WAWASAN MANAJEMEN)

This work is licensed under a Creative Commons Attribution 4.0 International License.
