PENGARUH JOB DEMAND TERHADAP KINERJA ANGGOTA POLRI DENGAN VARIABEL STRES DAN BURNOUT SEBAGAI VARIABEL MEDIASI (Studi Pada Satuan Kerja Direktorat Reserse Narkoba Kepolisian Daerah Kalimantan Selatan)
DOI:
https://doi.org/10.20527/jwmthemanagementinsightjournal.v7i2.67Kata Kunci:
Job demand, stress, burnout, performanceAbstrak
Based on No. Perkap. 22 of 2010 about duties and functions of Ditresnarkoba is to conduct investigations and investigating drug crime. This study aims to determine and analyze the influence between job demand on the performance of Police members in Police Directorate of Drugs Investigator South Kalimantan Work Unit with burnout and stress variables as mediation variable
This research method used questionnaires distributed to 57 police members who work on Ditresnarkoba South Kalimantan Police Department with 54 respondents from operational members and 3 respondents from the head of sub directorate. Measurement of this research using Likert scale with weight scale from 1 to 5 and data analysis technique using Partial Least Squares (PLS).
The results showed that job demand (X1) to stress (Z1) did not affect t-statistic value
<t value (1,379 <1,96), job demand (X1) on burnout (Z2) did not affect t-statistic < t value (0,712 <1,96), job demand (X1) on performance (Y) have significant effect with t-statistic value> t value (4,143> 1,96), stress (Z1) on performance (Y) has no effect the value of t-statistic <t value (0,479 <1,96), burnout (Z2) on performance (Y) has no effect on t-statistic value <t value (0,254 <1,96), stress (Z1) to burnout (Z2 ) effect with t-statistic value> t value (16,024> 1,96).
Unduhan
Referensi
Aditama, A. (2004). Fenomena Burnout pada Polisi. Majalah Emphaty. Edisi Juli. Hal 41-42. Ahmad, J. (2004). Menjadi Polisi dengan Hati Nurani. Majalah Emphaty. Edisi Juli. Hal 2-4. Argyris. (1952). Organizational Leadership and Participation Management. The Journal of
Business. Vol XXVII.
Arikunto, S. (2002). Metodelogi Penelitian. Jakarta: PT. Rineka Cipta.
Arnold, J., Cooper, C., & Robertson, I. T. (1998). Work Psychology: Understanding Human
Behavior In The Workplace. London: Financial Time Man.
Babakus, E., Cravens, D. W., Johnston, M., Moncrief, & C., &. W. (2009). The Role of Emotional Exhaustion in Sales Force Attitude and Behavior Relationships. Journal of the Academyof Marketing Science, 27.
Bakker, A. B., & Heuven, E. (2006). Emotional Dissonance, Burnout and In Role
Performance Among Nurse & Police Officers. Vol 13, No. 4, 423-440.
Bakker, A. B., Demerouti, E., & Verbeke, a. W. (Spring 2004). Using The Job Demands - Resources Model To Predict Burnout And Performance. Human Resource Management, Vol. 43, No. 1, Pp. 83–104.
Bakker, A. B., Demeuroti, E., && Eumewa, M. C. (2005). Job Resources Buffer The Impact of Job Demand on Burnout. Jornal of Occupational Health Psychology, Vol 10 No 2.
-180.
Bakker, A. B., Emmerik, H. V., & Riet, P. V. (2008). How Job Demand, Resources, And
Burnout Predict Objective Performance: A Constructive Replication. 21 (3):1-16. Baumeister. (1984). When Ego Threats Lead to Self-Regulation Failure: Negative
Consequences of High Self-Esteem. Journal of Personality and Social Psychology,
-156.
Bernadin. (2006). Manajemen Sumber Daya Manusia. Bandung: Armico.
Bruke, R., & Greenglass, E. (2011). Work Stress, Role Conflict, Social Support, and
Psychological Burn Among Teachers. Psychological Report.
Caputo, J. (1991). Stress and burnout in Library Service. Canada: The Oryx Press.
Cherniss, C. (1987). Staff Burnout: Job Stress In Human Service. London: Sage Publication. Davis, M., Eshelman, E. R., & M'kay, M. (2008). The Relaxation & Stress Reduction
Workbook 6th ed. Oakland: New harbinger Publication, Inc.
Demerouti, E. B. (2001). The Job Demands- Resources Model of Burnout. Journal of Applied
Psychology, 499-512.
Demerouti, E., Leiter, M., & Bakker, A. B. (2014). Burnout and Job Performance: The Moderating Role of Selection, Optimization and Compensation Strategies. Journal of Occupational Health Psychology, Vol 19. No. 1, 96-107.
Dessler, G. (2009). Manajemen Sumber Daya Manusia. Jakarta: Edisi Kesepuluh Jilid Dua
PT Indeks.
Dessler, G. (2011). Manajemen Sumber Daya Manusia. Jakarta: Penerbit Indeks.
Efendi, M. S., & Sofyan. (2011). Metode Penelitian Survei, Edisi Revisi. Jakarta: Pustaka
LP3ES.
Eker, A. (2008). Work Related Factors That Affect Burnout Among Accounting and Finance
Academicians. Teh Journal of Industrial Relations adn Human Resources, 110-137. Freudenberger, H. J. (1974). Staff Burn-Out. 159-165.
Grifin, J. (2010). Customer Loyality Menumbuhkan dan Mempertahankan Kesetiaan
Pelanggan. Jakarta: Erlangga.
Gunawan, & Hartati. (2006). Hubungan Antara Efektivitas Komunikasi Mahasiswa Dosen Pembimbing Utama Skripsi dengan Stres dalam Menyusun Skripsi pada Mahasiswa Program Studi Psikologi Fakultas Kedokteran Universitas Dipenogoro. Jurnal Psikologi Universitas Diponegoro.
Hamidi. (2005). Metode Penelitian Kualitatif: Aplikasi Praktis Pembuatan Proposal dan
Laporan Penelitian. Malang: UMM PRESS.
Handoko, T. H. (1995). Manajemen Personalia dan Sumber Daya Manusia. Yogyakarta: BPFE.
Hasibuan, M. S. (1990). Manajemen Sumber Daya Manusia, Dasar dan Kunci Keberhasilan.
Jakarta: Toko Gunung Agung.
He, N. Z. (2002). Gender and Police Stress: The Convergent and Divergent Impact of Work Environment, Work Family Conflict, and Stress Coping Mechanisms of Female and Male Police Officers Academic. Research library, 687.
Heyyel, W. d. (1987). Hand Book of Modern Office Management and Administration Service.
New Jersey: Mc Graw Hil Inc.
Higashiguchi, K., Nakagawa, Morikawa, Ishizaki, Miura, & Kido, N. &. (2002). The Association Between Job Demand, Controll, and Depression, in Workplaces in Japan. Journal of Occupational Health, 44,427-428.
Hurlock, E. (2002). Psikologi Perkembangan : Suatu Pendekatan Sepanjang Rentang
Kehidupan. Surabaya: Erlangga.
Hussein, A. S. (2015). Modul Ajar Penelitian Bisnis dan Manajemen Menggunakan Partial Least Squares (PLS) dengan smartPLS 3.0 Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya 2015. Malang.
Ihalauw, J. (2004). Perilaku Konsumen. Yogyakarta: Andi Offset.
Iqbal. (2017). Analisis Data Penelitian Dengan Statistik. Jakarta: Bumi Aksara.
Jackson, R. L., & H, J. (2012). Manajemen Sumber Daya Manusia. Jakarta: Salemba Empat. Jonge, D., Natasya., Akihito., Wilmar., & Christian. (2010). A longitudinal Test of The
Demand - Control Model Using Specific Job Demand and Job Control. International
Job Behavior.
Karasaek. (2012). Job Demand, Job Decision Latitude, and Mental Strain: Implication for Job
Redesign. Adm Sci Quart, 24: 285-308.
Karasek, R. (1979). Job Demand, Job Decision Latitude and Metal Strain: implication for Job
Design . Administrative Science Quartely.
Katsaros, T. (2014). Manager's Workplace Attitude, Tolerance of Ambiguity and Firm
Performance. Emerald Group Publishing Limited.
Kitaoka Higashiguchi, K. N. (2009). Burnout and Risk Factors for Arteriosclerotic Disease: Follow - Up Study.
Koesmono, T. (2007). Pengaruh Kepemimpinan dan Tuntutan Tugas terhadap Komitmen Organisasi dengan Variabel Moderasi Motivasi Perawat Rumah Sakit Swasta Surabaya. Jurnal manajemen dan Kewirausahaan, Vol. 9, No. 1, Maret 2007:30-40.
Kotler, P. (2002). Manajemen Pemasaran, Edisi Millenium. Jakarta: PT. Prenhallindo. Kreitner, Robert, Kinicki, & Angelo. (2001). Organizational Behavior. Fifth Edition.
McGraw-Hill, Irwin.
Latan, H., & Ghozali, I. (2012). Partial Least Squares Konsep Teknik dan Aplikasi SmartPLS
0 M3 Untuk Penelitian Empiris. Semarang: Badan Penerbit Universitas Diponegoro. Lester, S. B. (2001). In The Eyes of the Beholder: The Relationship Between Subordinates Felt Trustworthiness and their Work Attitudes and Behavior. Journal of Leadership
and Organizational Studies, Fall 2003 10:17-33.
Luthans, F. (2011). Organizational Behavior: An Evidence- Based Approach. New York: McGraw-Hill.
Mahmudi. (2005). Manajemen Kinerja Sektor Publik. Yogyakarta: UPP AMP YKPN. Mangkunegara, A. A. (2006). Perencanaan dan Pengembangan manajemen Sumber Daya
Manusia. PT Refika Aditama.
Mangkunegara, C. (2011). Manajemen Sumber Daya Manusia Perusahaan. Bandung: Remaja Rosdakarya.
Mangkunegara, P. (2008). Manajemen Sumber Daya Manusia Perusahaan. Bandung: Remaja Rosdakarya.
Marash, M., Haarr, R., & Kwak, D. H. (2006). Multilevel Influences on Police Stress.
Journal of Contemporary Criminal Justice.
Margianti. (1999). Stres Kerja: Latar Belakang Penyebab Stres dan Alternatif Pemecahan.
Jurnal Masyarakat, Kebudayaan dan Politik.
Maslach, C. &. (1986). Maslach Burnout Inventory (Manual Research Edition, 2nd Ed). Palo
Alto: CA: Consulting Psychologists Press.
Maslach, C., Schaufeli, W. B., & Leither, M. (2001). Job Burnout. Annual Review of
Psychology.
Mathis, R. &. (2006). Human Resource Management: Manajemen Sumber Daya Manusia.
Terjemahan Dian Angelia. Jakarta: Salemba Empat.
Mathis, R. L., & Jackson, J. H. (2002). Manajemen Sumber Daya Manusia Buku 2 . Jakarta: Salemba Empat.
Moeheriono. (2006). Pengukuran Kinerja Berbasis Kompetensi. Bogor: Ghalia Indonesia. Moeheriono. (2010). Pengukuran Kinerja Berbasis Kompetensi. Bogor: Ghalia Indonesia. Moorhead, Gregory, & Grifin, R. W. (2013). Perilaku Organisasi. Jakarta: Salemba Empat. Nawawi, H. (2006). Evaluasi dan Manajemen Kinerja di Lingkungan Perusahaan dan
Industri. Yogyakarta: Gajah Mada University Press.
Paulina, N. S. (2013). Burnout dengan Kinerja Perawat di Rumah Sakit Metropolitan Medical
Center Jakarta.
Peeters, M. M. (2005). Balancing Work and Home: How Job And Home Demands Are
Related To Burnout. International Journal of Stress Management, 43-61.
Peraturan Kepala Kepolisian Negara Republik Indonesia No. 22 Tahun 2010 Tentang
Susunan Organisasi dan Tata Kerja Polda Tingkat Kepolisian Daerah. (n.d.). Pines, A. A., & Elliot. (1989). Career Burnout: Causes and Cues. New York. Presthus, R. (1978). The Organizational Society. New York.
Putra, Y. S., Hari, & Mulyadi. (2010). Pengaruh Faktor Job Demand terhadap Kinerja dengan Burnout sebagai Variabel Moderating pad Karyawan Bagian Produksi PT Tripilar Betonmas Salatiga. Among Makarti, Vol 3.
Robbins. (2008). Perilaku Organisasi Buku 2. Jakarta: Salemba Empat. Robbins, S. P. (2010). Manajemen Edisi Kesepuluh. Jakarta: Erlangga.
Robbins, S. P. (2013). Organizational Behavior Edition 15. New Jersey: Pearson Education. Robbins, S. P., & Judge, T. A. (2009). Organizational Behavior. Jakarta: Salemba Empat. Rohmawati, I. M. (2016). Pengaruh Job Demand terhadap Burnout dan Engagment Dengan
Teamwork Effectiveness sebagai Variabel Moderasi pada Polres Pelabuhan Tanjung
Perak Surabaya.
Ross, R. &. (1994). Intervention in Occupational Stres. London: Sage Publications.
Russel, B. &. (2006). Pinter Manajer, Aneka Pandangan Kontemporer. Jakarta: Binarupa
Aksara.
Saina, N. (2013). konflik Stres Kerja dan Kepuasan Kerja Pengaruhnya Terhadap Kinerja
Pegawai pada Universitas Khainun Ternate.
Sarwono, J., & Narimawati, U. (2015). Membuat Skripsi, Tesis dan Disertasi dengan Partial
Least Square SEM (PLS-SEM) . Yogyakarta: Penerbit ANDI.
Schultz, D. S. (2006). Psychology & Work Today Ninth Edition. New Jersey: Pearson
Education. Inc.
Sekaran, U. (2003). Research Methods For Business: A Skill Building Approach. New York- USA: John Wiley and Sons, Inc.
Selye. (1956). The Stress of Life. New York: Mc Graw - Hill Boook Company.
Selye, H. (1976). Selye's Guide to Stress Research. New York: Van Nostrand Rainhold. Siagian, S. P. (2009). Kiat Meningkatkan Produktivitas Kerja. Jakarta: PT. Rineka Cipta. Simamora, H. (2004). Manajemen Sumber Daya Manusia Edisi Ke-3. Yogyakarta: STIE
YKPN.
Simanjuntak, P. J. (2005). Manajemen dan Evaluasi Kinerja. Jakarta: FE UI.
Soewondo, S. (2010). Manajemen Stress dengan Relaksasi Progresif. Depok: LPSP3
Fakultas Psikologi Universitas Indonesia.
Sudarmanto. (2009). Kinerja dan Pengembangan Kompetensi SDM: Teori Dimensi
Pengukuran dan Implementasi Dalam Organisasi. Yogyakarta: Pustaka Pelajar. Sugiyono. (2014). Metode Penelitian Bisnis (Pendekatan Kuantitatif, Kualitatif dan R&D).
Bandung: Alfabeta.
Supramono, H. d. (2003). Desain Proposal Penelitian Studi Pemasaran. Jakarta: PT.
Gramedia Pustaka Utama.
Suprihanto, J. (2003). Perilaku Organisasi. yIGYAKARTA: Sekolah Tinggi Ilmu Ekonomi
YKPN.
Suwarto. (2010). Perilaku Keorganisasian. Yogyakarta: Atma Jaya.
Thorndike, E. L. (1977). Measurement and Evaluation in Psychology and Education. New
York: John Wiley.
Weiten, W. L. (2009). Psychology Applied to Modern Life: Adjusment in the 21st Century
(9th edition). California : Wadsworth Cengage Learning.
Wibowo. (2010). Manajemen Kinerja; Edisi Ketiga. Jakarta: PT. Raja Grafindo.
Unduhan
Diterbitkan
Terbitan
Bagian
Lisensi
Hak Cipta (c) 2022 JWM (JURNAL WAWASAN MANAJEMEN)
Artikel ini berlisensi Creative Commons Attribution 4.0 International License.
